Faces Going Productive

MPDL

For general information on productive guidelines for eSciDoc Solutions, please check out this page.

Functional Readiness

 * Integration of a Persistent Identifiers for containers (albums) and the whole collection
 * PID/Handle is an issue with GWDG (still in process).


 * Citable URLs
 * Whole FACES collection will be put in an album

Technical Readiness

 * FACES server will be hosted by GWGD and therefore the solution will profit from their backup/recovery system.
 * Performance and scalability goals
 * Maximum request time (to be defined)
 * Maximum of concurrent users (to be defined)
 * Server maintenance concept (e.g. responsible persons, acceptable server time-out)
 * Lock file analyzer (log files are anonymized) and statistics viewer provided
 * Availability of a technical contact person
 * Bastien Saquet (Natasa Bulatovic)
 * Communication should always go through Faces-support@gwdg.de and escidoc-dev-ext@gwdg.de mailing list

Organizational Readiness

 * Responsibilities at the MPDL and the Institute
 * Institute: Receive applications for user accounts, evaluation of interested users, saving of detailed user data (to local user management system)
 * Herr Knappeck (Substitute to be defined by institute)
 * MPDL: Creation of user accounts after request from the institute
 * Kristina Büchner (Friederike Kleinfercher)
 * Communication always over Faces-support mailinglist

Communication / Support / Documentation

 * Communication
 * CoLab
 * Blog
 * Faces-support@gwdg.de
 * Support
 * Faces-support@gwdg.de
 * Training (to be further defined by the institute)
 * Enduser Documentation
 * Online Help
 * Screencast (Release R3.5)
 * CoLab

Policies

 * Defined in FACES application form

Service Level Agreements

 * Monday to Thursday 9-15, Fri 9-12
 * Main contact: Kristina Büchner.
 * Contact over faces-support list

GUI Readiness

 * For an overview of supported browsers, please check our GUI page. (Release R3.5)
 * Usability interviews to evaluate the GUI. (Will be performed by out UI Team after R3.5)