User:Uat
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Ulla Tschida, head of service management, MPDL
tschida [at] mpdl.mpg.de
0049-(0)89-38602-222
brain work[edit]
- solutions for discipline-specific research questions
- tasks, responsibilities and best practice in digital curation of research data
- bring ideas/needs to solutions and solutions to services
- finding a definition of "service management" within Research&Development and within the MPDL
- "shaping vs planning" (aka "long-term aims vs short-term goals" aka "how to not get lost in micromanagement")
- effective, agile and social participation/cooperation methods
concrete work[edit]
- manage projects
- align functional development with software development and GUI development
- align ideas for new solutions (re-use/extend existing processes, re-use/extend domain fields)
- write release plans
- maintain close exchange with pilots and early adopters
- develop and maintain further contacts within MPG and external partners
- write functional concepts and specifications
favourite keywords (subject to daily change)[edit]
- legacy trauma
- stakeholder awareness
- service level agreements
- management of expectations
background[edit]
austrian, born 1974
2000 finished studies in comparative literature, Universitaet Wien (A)
2003 finished Master of Science in Library and Information Science, Donauuniversitaet Krems (A)
working for MPG since 2002